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Payment

PayPal

You can conveniently pay for your purchase in the Aeris online shop via PayPal. You will be transferred directly to PayPal at the end of the payment process. From there, you can log in to your PayPal account, open a new PayPal account or pay as a guest to confirm the payment. Payments are typically processed within minutes, allowing your order to be finalised promptly.

Credit card

We accept credit card payments in the Aeris online shop. We accept Visa and Mastercard credit cards. We use SSL encryption for secure data transfer. Certain credit card companies (VISA and Mastercard) also offer an additional security layer, called 3D Secure. For VISA, this is known as “Verified by VISA”. Mastercard calls this security layer “MasterCard SecureCode”. We use this process where possible to prevent credit card fraud. For further information on the respective security measures, please contact your credit card company. Your credit card will be checked for creditworthiness and security during the payment process. Your card will be debited upon order confirmation.

Prepayment

You can also pay your purchase via prepayment. Your selected items will be shipped once we have received your payment. You will receive the necessary information regarding payment in advance to the email address provided after ordering. Please ensure that you provide the correct reference for the transfer.

Account holder: Aeris GmbH
IBAN: DE65 7002 0270 0015 6771 78
BIC: HYVEDEMMXXX
Bank: HypoVereinsbank München
Reference: Order number, first name last name 

Klarna

We offer the following payment options in collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. Payments are made to Klarna in this instance. Please check the availability of this payment option in your country of delivery:

- Invoice: Payment shall be due within 14 days upon receipt of the goods/tickets or upon provision of other services. The invoicing terms are available here. This service is available for for deliveries to Germany, Belgium, Austria and the Netherlands.

- Installment purchase: The Klarna financial service allows you to flexibly pay for your purchase in monthly intervals of at least 1/24 of the total amount (with a minimum amount of EUR 6.95) or as per the terms stipulated at the checkout. Instalment payments are due at the end of the month by transferring a monthly payment to Klarna. Further information about instalment purchases including the General Terms and Conditions of Sale and European standard information for consumer credit, click here. This service is available in Germany.

- Instant payment: Your account will be instantly debited upon order placement. This service is available for deliveries to Germany, Belgium, Austria and the Netherlands.

- Direct debit: Payment is debited upon dispatch of the goods. The date of debit will be sent to you by email. This service is available in Germany.

Payments via invoice, instalment purchase and direct debit require a positive credit check beforehand. To do this, we send your data to Klarna for the purpose of checking your address and creditworthiness in order to process your order. Please remember that we can only offer these payment methods based on the results of a credit check. Further information and Klarna’s Terms and Conditions can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/userGeneral information about Klarna is available here: www.klarna.com. Your personal information will be handled by Klarna in accordance with general data protection regulations as well as the terms specified in Klarna’s privacy policy.